Login issue

Incident Report for Island

Resolved

The login issue was resolved and the service is fully operational.

Posted Oct 30, 2023 - 20:38 UTC

Monitoring

The root cause for the login issue was found and remediated, and we are monitoring closely to confirm resolution.

Posted Oct 30, 2023 - 20:12 UTC

Identified

Some users might be experiencing intermittent errors when trying to log into the Island Browser or the Management Console.

We are investigating and will be updating shortly.

Posted Oct 30, 2023 - 20:00 UTC

This incident affected: 🇺🇸 US Region (US - Browser, US - Management Console), 🇪🇺 EU Region (EU - Browser, EU - Management Console), and 🇬🇧 UK Region (UK - Browser, UK - Management Console).