The login issue was resolved and the service is fully operational.
Posted Feb 12, 2024 - 16:06 UTC
Monitoring
The root cause for the login issue was found and remediated, and we are monitoring closely to confirm resolution.
Posted Feb 12, 2024 - 15:59 UTC
Update
We are continuing to investigate this issue.
Posted Feb 12, 2024 - 15:44 UTC
Update
We are continuing to investigate this issue.
Posted Feb 12, 2024 - 15:28 UTC
Update
We are continuing to investigate this issue.
Posted Feb 12, 2024 - 15:10 UTC
Investigating
Some users might be experiencing intermittent errors when trying to log into the Island Browser or the Island Management Console.
We are investigating and will be updating as soon as new information becomes available.
Posted Feb 12, 2024 - 15:07 UTC
Identified
Some users might be experiencing intermittent errors when trying to log into the Island Browser or the Island Management Console.
We are investigating and will be updating shortly.
Posted Feb 12, 2024 - 14:45 UTC
This incident affected: 🇺🇸 US Region (US - Browser, US - Management Console), 🇪🇺 EU Region (EU - Browser, EU - Management Console), 🇬🇧 UK Region (UK - Browser, UK - Management Console), and 🇨🇦 Canada Region (Canada - Browser, Canada - Management Console).