Resolved -
The issue that impacted the Island Secure Viewer was resolved and the service is fully operational.
Sep 8, 18:32 UTC
Monitoring -
The issue with Island Secure Viewer was remediated and we are closly monitoring the service to confirm resolution.
Sep 8, 18:28 UTC
Identified -
We identified the issue with Island Secure Viewer and are working to remediate the issue.
Sep 8, 18:25 UTC
Investigating -
We are currently investigating degradation in the functionality of the Island Browser, where some users are unable to open files in the Island Secure Viewer.
We are monitoring the situation and we'll be updating shortly.
Sep 8, 18:20 UTC